Emails

Need help managing your inventory?

Hi Jon,

I hope your Vend trial is going well so far!

Today I’d like to talk to you about inventory management. Proper stock control can have a direct impact on your bottom line. Staying on top of your inventory means you always have the right products at the right time, so your customers are happy and your capital isn’t tied up in dead stock.

Accurate inventory tracking starts with the right product set up, so please take time to enter your products into Vend. To learn how to do this, check out this support article or watch our YouTube videos on how to add a single product and how to import items in bulk.

Once that’s done, you’re ready to take full advantage of Vend’s stock control capabilities. Vend can help you enhance store efficiency and gain better inventory visibility with features like automatic re-orders, full and partial inventory counts, and omnichannel stock control.

I won’t bore you by writing down all of Vend’s inventory features. I’d rather show you how they work. If you have a moment, please watch our stock control videos so you can see how Vend can help manage your inventory.

As always, if you need any help feel free to let me know.

Thanks,
John Pingitore
Account Executive
[number removed]

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Get a quick snapshot of how your stores are performing.

Hi Jon,

Being data-centric is key to retail success. Relying on measurable data instead of guesswork helps you make informed decisions toward higher profits, happier customers, and a more successful business.

With Vend Reporting, you can easily dive into your sales data to see how your stores are performing, what products are making you the most money, and who your best salespeople are. You can even run customer reports to identify your most loyal shoppers.

And that’s just the beginning. Vend also lets you run reports on your suppliers, outlets, products, and more, so you never have to worry about not knowing what’s happening in your business.

Read this support article to find out how you can take advantage of Vend Reporting. Or want to see it in action? Watch this video on how to run sales reports in Vend.

Cheers,
John Pingitore
Account Executive
[number removed]

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Hardware doesn’t have to be hard.

Hi Jon,

John here, just checking in to see how your trial is going. Since hardware affects your Vend experience significantly, I thought I’d send more information on hardware compatibility.

One of the great things about Vend is that it works on iPad, Mac and PC so it’s easy to get up and running on a mobile or desktop device! It’s also compatible with commonly used hardware for retailers, and it’s very likely that Vend works with the printers, scanners, and card readers you already have or are planning to buy.

To be sure though, here’s more information on the hardware that works best with Vend. Already have equipment in place? Check if it’s compatible with our solution.

And if you need assistance with hardware setup, you can get in touch with a local Vend Expert, and they can get you up and running in no time.

Also, have you set up your payment terminal yet? When you use integrated payments, sales flow directly from Vend to your card terminal so awkward fumbling at checkout will become a thing of the past. There’s no need for manual reconciliation at the end of the day, plus you’ll be getting secure technology and competitive rates. Find out more about integrated payments in your country.

As always, if you have any questions, please don’t hesitate to reach out.

Best wishes,
John Pingitore
Account Executive
[number removed]

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Vend POS End-of-Summer Promotion

End-of-Summer Promotion

Hi Jon,

I wanted to check in to see if you were still considering Vend POS? If so, we do have a very exciting end-of-Summer promotion. My goal is to ensure we’re adding value to your business and staying within your budget. If you’d like to learn more about this promotion, simply respond to this email!

Thank you!
Vend HQ, 2-36 Nuffield Street, Auckland, 1023

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Anything I can do to help?

Hey Jon,

It’s been almost two weeks since you started your Vend trial and I just wanted to check in to make sure things are A-OK.

Do you have any questions or feedback so far? Please don’t hesitate to reach out to me or anyone from Vend’s support team. We want you to succeed, so if you need assistance, know that you have plenty of options.

We provide global support 24/7. If you need to reach us you can easily submit a support ticket.

You can also attend a live training webinar for free to learn more about Vend and get your questions answered by our experts. Or want to learn at your own pace? You can check out our tutorial videos or access our education portal, Vend U.

We also offer in-app support. If you need assistance while using Vend, just click the Help button in the upper right corner of the screen.

If you require hands-on or customized business solutions, you can get in touch with a local Vend expert.

And then there’s me. If you need help at any point in your trial, feel free to reach out.
John Pingitore
Account Executive
[number removed]

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Welcome to vidIQ!

Hi Jon!
My name is Rob Sandie, co-founder here at vidIQ and wanted to personally reach out and let you know I’m super excited to help you get more views and reach your YouTube goals.
Noticed you may be still getting setup but just want to make sure you are fully setup so we can help out as best as possible:

Make sure to add your channel so we can provide insights and in-depth social analytics.
Install Chrome Extension so we can help you while navigating YouTube

A few things you may want to know:

We never share data onIn business for over 3+ years servicing providing secure and reliable audience growth for top brands.
Working with over 30k+ Authed YouTube channels
Our customer data is our customer data, we don’t share it with others.
Financially backed from top investors including Mark Cuban, Chris Sacca
Top brands trust us including Red Bull, Buzzfeed, AOL

Will be following up with a few tips and tricks.. any questions you have while getting started don’t hesitate to reach out!
Best,
Rob

vidIQ Academy: Raising your vidIQ Score

Hi Jon,
[Inline Image] You’ve seen this before, right?
The vidIQ score takes into account a ton of different stats to determine the likelihood that of your video surfacing in YouTube Search, Related Videos, and the Front Page (complete list of stats).

Optimize your metadata – Don’t leave your metadata empty, this is one of the best ways to get your videos seen by new viewers! vidIQ Pro’s keyword research tools and vidIQ Boost’s recommendations we’re built to optimize your metadata and get more views (find out more).

Trim the fat – Increase average watch time and completion rate by improving content or removing superfluous content.

Share and share alike – Don’t forget to promote your video on Facebook, Twitter, and Reddit. Try to find out where viewers who watch your content hangout online and post the video there too!

Engage with your viewers – Ask questions, respond to your viewers comments, and check out their videos. If you’re not active, why should your viewers be?

See it in Action: Look at the difference between this video and this other video. What’s different?
Rob & Team vidIQ

vidIQ Academy: It’s all about VPH,baby!

Hi Jon,
Views Per Hour (VPH) aka view velocity is a great way to determine which videos are taking off to become viral. You can use vidIQ to keep tabs on your videos and your competitors.
[Inline Image] VPH is also important to Youtube search rankings because it tells YouTube which videos are trending, surfacing them more frequently all over the site.
Quick Tip! VPH updates over time so even if a video is older you can still see if viewership is heating up! With Pro you can also detect which videos are achieving the highest VPH. Rob and Team vidIQ

vidIQ Academy: Get with the Program

Hi Jon,
Scheduling videos to release at a regular cadence helps build anticipation and encourages your viewers to subscribe to your channel. It seems simple, but think about itif you know there’s going to be regular updates or episodes of your favorite shows you’re going to want to know about it.
[Inline Image] Hold yer horses! Just programming on a schedule isn’t enough, you need to let your fans know. There are tons of ways to do this, but here are some of the ones we recommend:

Talk about upcoming videos in your videos: Remind viewers in your videos by talking about when new content is coming out.
Include it in the video’s title and description: Do you release a new video on Mondays? Then work Weekly or Every Monday into the title and description.
Use annotations: Oops! You forgot to mention your next release in a video. No problem, tell viewers when the next video is releasing in annotations.
Create a Welcome video: Create a quick clip to feature on your channel that tells viewers what content to expect when and why they should subscribe to your channel.
Include it in your creative: Update your channel banner and create custom thumbnails that display what content releases on what days.

Quick Tip! Start slow_ There’s no need to schedule content on everyday of the week; consistency is more important than quantity!
Rob and Team vidIQ

Welcome to Webflow – Please Verify Your Account

Welcome to Webflow – Please Verify Your Account

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