I’m here if you need anything.

Hi Jon,

I hope you’re having a great day so far!

John here, reaching out from Vend Point of Sale as your point of contact during your trial.

I’m here to help you get the most out of Vend, so I’ll be giving you a call over the next couple of days to get an understanding of your business.

If you have any questions in the meantime, feel free to get in touch by phone or email anytime and we’ll get your trial off to a successful start.

I’m also sending you Vend’s Feature Checklist. It’s a document that lists all of Vend’s capabilities so you have a quick and easy reference for everything that you can do with our solution. I think you’ll find this to be very useful.

That’s about it for now. If you have any questions at all, please reach out anytime.

Thanks,
John Pingitore
Account Executive
1-844-814-5409

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Welcome to Vend!

Hi Jon,

I’d like to personally welcome you to Vend!

First off, please take note of your Vend login info and keep this email for future reference.

Your email / username: jonkim@vskill.com

Your sign in page:

Ready to make a sale? Here’s how. It’s easy, and we’ve loaded your account with demo products so you can practice. If you need more information, you can watch this tutorial video to see how it’s done. You can also enable Training Mode so you can figure things out without affecting store data.

And for a more in-depth look at Vend, check out this demo video or attend a live training webinar for free.

Remember, our award-winning support team is always here to help. We’ll also be in touch with more resources and updates to help you get the most out of Vend.

Happy selling!
Vaughan Rowsell
Vend Founder

Need help managing your inventory?

Hi Jon,

I hope your Vend trial is going well so far!

Today I’d like to talk to you about inventory management. Proper stock control can have a direct impact on your bottom line. Staying on top of your inventory means you always have the right products at the right time, so your customers are happy and your capital isn’t tied up in dead stock.

Accurate inventory tracking starts with the right product set up, so please take time to enter your products into Vend. To learn how to do this, check out this support article or watch our YouTube videos on how to add a single product and how to import items in bulk.

Once that’s done, you’re ready to take full advantage of Vend’s stock control capabilities. Vend can help you enhance store efficiency and gain better inventory visibility with features like automatic re-orders, full and partial inventory counts, and omnichannel stock control.

I won’t bore you by writing down all of Vend’s inventory features. I’d rather show you how they work. If you have a moment, please watch our stock control videos so you can see how Vend can help manage your inventory.

As always, if you need any help feel free to let me know.

Thanks,
John Pingitore
Account Executive
1-844-814-5409

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Get a quick snapshot of how your stores are performing.

Hi Jon,

Being data-centric is key to retail success. Relying on measurable data instead of guesswork helps you make informed decisions toward higher profits, happier customers, and a more successful business.

With Vend Reporting, you can easily dive into your sales data to see how your stores are performing, what products are making you the most money, and who your best salespeople are. You can even run customer reports to identify your most loyal shoppers.

And that’s just the beginning. Vend also lets you run reports on your suppliers, outlets, products, and more, so you never have to worry about not knowing what’s happening in your business.

Read this support article to find out how you can take advantage of Vend Reporting. Or want to see it in action? Watch this video on how to run sales reports in Vend.

Cheers,
John Pingitore
Account Executive
1-844-814-5409

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Hardware doesn’t have to be hard.

Hi Jon,

John here, just checking in to see how your trial is going. Since hardware affects your Vend experience significantly, I thought I’d send more information on hardware compatibility.

One of the great things about Vend is that it works on iPad, Mac and PC so it’s easy to get up and running on a mobile or desktop device! It’s also compatible with commonly used hardware for retailers, and it’s very likely that Vend works with the printers, scanners, and card readers you already have or are planning to buy.

To be sure though, here’s more information on the hardware that works best with Vend. Already have equipment in place? Check if it’s compatible with our solution.

And if you need assistance with hardware setup, you can get in touch with a local Vend Expert, and they can get you up and running in no time.

Also, have you set up your payment terminal yet? When you use integrated payments, sales flow directly from Vend to your card terminal so awkward fumbling at checkout will become a thing of the past. There’s no need for manual reconciliation at the end of the day, plus you’ll be getting secure technology and competitive rates. Find out more about integrated payments in your country.

As always, if you have any questions, please don’t hesitate to reach out.

Best wishes,
John Pingitore
Account Executive
1-844-814-5409

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Vend POS End-of-Summer Promotion

End-of-Summer Promotion

Hi Jon,

I wanted to check in to see if you were still considering Vend POS? If so, we do have a very exciting end-of-Summer promotion. My goal is to ensure we’re adding value to your business and staying within your budget. If you’d like to learn more about this promotion, simply respond to this email!

Thank you!
Vend HQ, 2-36 Nuffield Street, Auckland, 1023

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Anything I can do to help?

Hey Jon,

It’s been almost two weeks since you started your Vend trial and I just wanted to check in to make sure things are A-OK.

Do you have any questions or feedback so far? Please don’t hesitate to reach out to me or anyone from Vend’s support team. We want you to succeed, so if you need assistance, know that you have plenty of options.

We provide global support 24/7. If you need to reach us you can easily submit a support ticket.

You can also attend a live training webinar for free to learn more about Vend and get your questions answered by our experts. Or want to learn at your own pace? You can check out our tutorial videos or access our education portal, Vend U.

We also offer in-app support. If you need assistance while using Vend, just click the Help button in the upper right corner of the screen.

If you require hands-on or customized business solutions, you can get in touch with a local Vend expert.

And then there’s me. If you need help at any point in your trial, feel free to reach out.
John Pingitore
Account Executive
1-844-814-5409

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