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ContactWorld brings a number of benefits to your business including:

– More personalized conversations a personal conversation is more likely to be a successful one, whether success for you is a sale or an exceptional customer experience: get to know your contacts and give them an experience that they will remember!
– Instant insight with all calls logged and all calls recorded, gain access to and report on all the data you’ve ever wanted in real time, within your CRM
– Effortless connections automate manual tasks and reclaim the time your agents usually spend on dialling, logging calls, transferring calls and more